Services
You can count on diligent lines (pty) ltd to not only meet, but exceed all your needs and requests. Learn more about the services we provide below, and let us know if you’d like more information about a specific offering.

Procurement Function Support

Freight Forwarding, Courier, Trade & Customs Compliance
On behalf of our clients, we perform certain works or take all purchasing in a company for outsourcing. We are asked on board when you need to make purchases quickly at the lowest cost and labor efforts. Searching for and recruiting professional buyers is time-consuming and expensive, so the companies come to us. Equally taxing is the need to know just where to or not to make purchases globally, given growing geopolitical tensions of the day. We have the expertise who are well versed with topics of sanctions and export controls. We offer our clients unparalleled procurement outsourcing.
Complementing our Purchasing Function Support is our Freight Forwarding, Courier, Trade & Customs Compliance. This division oversees the whole shipping of goods and services, domestically and abroad, into and out of the country. Compliance is at the core of this division.
Our PFS Services

1
IT & telecom
We do procurement and purchasing of equipment, on behalf of our clients for use in:
— Fixed-line telephony
— Data transfer
— Managed Print Services (MPS)
— IT hardware
— Software
— Data center services
2
Mining
We procure, on behalf of mining firms the following as examples:
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— Earthmoving machinery
— Consumables
— Machinery spare parts
— Ad Hoc requirements
3
Capex
We handle some of the following on behalf of clients:
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— Industrial equipment
— Spare parts
— Tools
— Maintenance and repair kits
Our FF Services
We offer world class freight forwarding, trade and customs compliance.
AIR FREIGHT

Our Airfreight services will take your business to new heights.
With our extensive footprint through a global network of agents, we are more connected and capable.
We partner with best-in-class global airlines and are strategically located closer to major international airports countrywide.
Our network stretches around the world; whether you need airport-to-airport, door-to-door or any combination of transport modes, you can rest assured that we’ve got you covered.
KEY AIR FREIGHT SERVICES
Our global network drives time and cost-saving solutions.
Customs clearance on Imports and Exports.
Normal, abnormal, high value and project-based cargo, Door-to-door delivery, Marine insurance and Cross trade.
OCEAN FREIGHT

With our efficient Sea Freight services, your shipping experience will be plain sailing.
We offer a full range of flexible sea freight solutions and international shipping, customized to your requirements.
With our extensive footprint through our global network, and a wealth of experience we will support you in delivering your cargo in compliance with local and international laws and regulations, guiding you through the complexities of global sea transportation.
Our range of sea freight solutions for imports and exports is enhanced by an impressive industry leading customs clearance service, critical to the efficient turnaround of your cargo.
Whether it is large consignments packed in full containers, consolidations (LCL), break-bulk or over-sized project cargo, we will move your cargo most effectively and securely. We also handle standard shipments, out-of-gauge freight and hazardous cargo.
​KEY SEA FREIGHT SERVICES
For peace of mind, let us take care of your shipping requirements.
International Forwarding/ Imports and Exports.
Customs brokerage, Door-to-door delivery, Marine insurance, Represented at all major ports including Durban, Cape Town, Port Elizabeth, and more.
CUSTOMS BROKERAGE & TRADE COMPLIANCE

We simplify the complexities of international trade & customs clearance to deliver best results.
Our customs specialist will walk you through the complex steps and processes of customs formalities, HS codes/tariff determinations and trade compliance matters, making sure the processes are flawless, enabling you carry on with business.
Our extensive service range includes imports/exports by air, sea and land, managing all information relating to clients’ products and presenting the information to customs, the International Trade Administration Commission of South Africa (ITAC), and other regulatory authorities.
Due to the intricacies and importance of correct tariff interpretation and classification, Diligent Lines employs dedicated Customs Specialists to provide assistance and advice on tariff determination topics.
KEY CUSTOMS BROKERAGE & TRADE COMPLIANCE SERVICES
Our global expertise in trade and customs compliance is geared to ensure a smooth and on time border crossing of shipments, without administrative burdens, unnecessary delays or even penalties.
We'll guide you through the export controls and sanctions.
Rebate clearances and Valuation rulings, Permit applications and Acquittals management.
Tariff classifications and International trade compliance consulting.
Pre-shipment inspections, customs procedure codes, origin certifications, e.g. EUR1, SADC, ECTN etc.
Registrations for importer and exporter codes with South African Revenue Services.

